Website Owner and Contact

This website is operated by:

Capucine Matti
Werkhofstrasse 11, 2503 Biel/Bienne
capucinematti(at)gmail.com

You can contact us at any time regarding your orders, our products, or any questions about this website.

Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms and Conditions. These terms apply to all visitors, users, and customers of this website.

Use of the Website

All content, text, images, and other materials on this site are the property of Capucine Matti Illustration and are protected by copyright laws.

Visitors may view, download, or print content for personal use only.

You may not use any content from this site for commercial purposes without our prior written consent.

Users are prohibited from sharing links to protected Member Site assets, such as images and videos, without authorization.

Reporting Copyright Infringement

If you believe any content on this website infringes your copyright, please contact us at capucinematti(at)gmail.com with sufficient information to identify the material and the nature of the claim.

Products, Sales, and Delivery

Product descriptions are provided to the best of our knowledge.

Prices are listed in CHF and include applicable taxes.

Shipping methods include La Poste, DPD, or DHL, and shipping fees are paid by the customer unless stated otherwise.

Delivery times are indicative and start from payment confirmation.

Returns and Refunds

Customers have 14 days to exercise their right of withdrawal (if applicable).

Products must be returned in original condition with proper packaging.

Refunds are issued after receipt and inspection of returned products.

Return shipping costs are borne by the customer unless agreed otherwise.

Payment Methods

We accept payments via Stripe, PayPal, and other methods specified at checkout.

Orders are only confirmed once payment has been successfully processed.

Governing Law

These Terms and Conditions are governed by the laws of Switzerland. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts of Switzerland.